When Claude and Judy Kolk started Kayben Landscaping in Okotoks, Alberta, they relied on a lot of hustle. As the business grew, they found themselves struggling to find clients and keep good employees. The company was growing, but at an unsustainable rate. They needed a better way to operate.

“Our challenges were like many other companies,” says Judy. “They were things like hustling for work and hustling for people.” While at first they focused on finding the right people, they quickly realized that without good systems, those people won’t stick around. 

They decided to build that system by joining Breakthrough Academy, a business coaching company for landscapers that provides prebuilt systems and educational content to help business owners systemize their contracting business. Their Contractor Growth Method program is designed to help owners create a clear business plan that increases profitability and frees up more time. This is done by implementing clear goals, financial controls, defined roles, and effective hiring systems. A key part for Claude and Judy to get clear on their numbers and operations was adopting LMN’s software.

The LMN platform gave them a clear view of their business. They could finally get a precise handle on their budgeting and equipment costs, allowing them to make smart, data-driven decisions. This financial information from LMN was integrated into their larger business plan, making it easy to see where they stood and where they were headed.

In four years, Kayben Landscaping transformed. Their annual revenue more than doubled, jumping from $1.7 million to an incredible $3.5 million. The team also grew from 16 to 33 people.

Beyond the numbers, the business became healthier. They were less frustrated, customer service improved, and employee retention saw a huge boost. By leveraging LMN and the systems from Breakthrough Academy, they built a business they could be truly proud of.