How To Use LMN Crew App to Level Up Your Operations & Maximize Efficiency

The LMN Crew app is a mobile field app for landscape companies that connects your estimates, schedules, and job plans with your crews in real time, while feeding actual hours, materials, and activities back to the office so you can improve efficiency, productivity, and profit on every job.

Landscape companies have more opportunity than ever to run smooth, profitable operations. When your crews know exactly what success looks like, have clear instructions, and can see how they’re performing in real time, jobs finish on time, customers are happier, and margins grow. The LMN Crew app was built to make that kind of performance the everyday standard.

Below, we’ll walk through how the app works, what it does for your teams, and why it can make such a big impact on job profitability and crew productivity.

The LMN Crew app is the field-facing side of the LMN platform. Office staff build estimates, jobs, and schedules in LMN. Crews then use the Crew app in the field to:

All of that data flows back into LMN for job costing, invoicing, payroll, and reporting (even if crews are offline). Instead of separate systems for timekeeping and job costing, the Crew app brings everything together in one workflow.

Most owners think of continuous improvement at the company level—mission, goals, strategy, measurement, refinement. In practice, though, every job is its own improvement cycle.

For each project, you set a goal, define how you’ll execute, measure what happened, and adjust for next time. The LMN Crew app pushes this cycle down to the crew level.

Crews see:

When they clock out, they immediately see how they performed against the target. That instant feedback encourages crews to own their results and ask better questions when jobs drift off plan. Over time, this creates a culture of accountability and improvement in the field, not just in the office.

Before tools like LMN, it was common for crews to track time one way, the office to track jobs another, and owners to spend hours trying to reconcile the two. The LMN Crew app fixes this by making time tracking and job costing the same system.

Every minute a crew member works is assigned to something specific: billable job tasks, driving, loading and unloading, shop work, equipment maintenance, or training. That means:

For crews, the app is how they get paid. For the company, the same data shows what you’re paying for, what you’re billing for, and where you can tighten up operations.

When crews log into the LMN Crew app, their schedule acts as a clear daily game plan. They can see the route or job list they’re assigned to, the order of visits, the tasks they’ll complete at each stop, and how long each visit is expected to take.

Instead of driving from address to address with vague work orders, crews follow a structured plan. With a tap, they can open a scheduled event and see details about that job: instructions, files, and even history from past visits.

This reduces:

Scheduling becomes an execution tool—not just a calendar.

Clear instructions are one of the biggest drivers of on-time, on-budget work. In the LMN Crew app, the moment a crew clocks into a job, they see the job instructions you’ve set up in LMN.

These instructions can cover:

On top of that, job files provide visual context. You can attach overhead maps, site plans, CAD snippets, material lists, reference photos, manuals, and even short videos or links. For maintenance and snow, that might be a map clarifying plow zones and no-pile areas; for design-build, it might be a layout or planting plan.

Office staff control formal instructions so scope and billing stay aligned, while crews can still add notes from the field so important details don’t get lost.

Measurement is where the continuous improvement loop becomes actionable. At the end of each visit, crews use the app to:

This single workflow fuels three critical areas:

Contractors often report faster payment on time and materials jobs, fewer disputes, and stronger customer trust—because they can clearly show what was done and when.

Beyond job-level performance, LMN introduces a Crew Score that tracks how much of each day is spent on revenue-generating work versus non-productive time like driving or shop work. You can set realistic targets by division and role, then compare crews against those benchmarks.

This helps you identify:

At the same time, the app helps you avoid costly “lost days” on jobs. When a five-day job for a three-person crew drifts into a sixth day, you absorb a full extra day of labor, equipment, and overhead without any additional revenue. Over a season, a handful of days like that can easily add up to tens of thousands of dollars in lost profit.

Because crews see their estimated vs. actual hours in real time—and you see productivity and job costing data in the office—you can spot overruns early and course-correct instead of being surprised at the end.

If you already use LMN in the office but haven’t rolled out the Crew app, it’s likely where your biggest operational gains are hiding. The app helps you:

If you’re evaluating LMN from scratch, the Crew app is a core reason many contractors see real, measurable change. It’s where your strategy, your numbers, and your people finally come together—so your estimates don’t just look good on paper; they perform in the field. It’s real-time clarity, from the field to the office.