Alex Feldman is an accomplished operator who believes great software should feel like great service. With deep experience in payments and fintech, Alex’s career spans trading floors, product teams, and executive leadership—always focused on removing friction for customers. As COO of Granum, Alex leads Customer Experience, bringing the customer’s voice into how Granum designs, builds, and supports software for the green industry.
Alex’s teams partner with customers in the everyday moments that matter—winning jobs, scheduling crews, sending invoices, and getting paid. Success is measured in outcomes customers feel: fewer headaches, smoother workflows, and time back in the day. Previously, Alex held leadership roles at RoadSync, Paya, and First Data.