Customer: Terry’s Landscape, LLC 

Location: Houston, Texas 

Service Focus: Commercial landscaping — HOA and MUD maintenance, irrigation, enhancements, tractor mowing 

Annual Revenue: $20M 

Team Size: 33 crews

As purchasing manager, Tala Perez oversees procurement and accounts payable at Terry’s Landscape. She describes the way they used to store business data the way most people describe a nightmare: scattered across spreadsheets, siloed in inboxes, saved on someone’s computer.

“It was just hoping somebody’s computer was still open,” she says, meaning if a crew member left, so did the data stored on their machine. Job history, estimates, hours: gone.

Terry’s is a $20M commercial landscaping company out of Houston, Texas, running 33 crews across their Katy and Montgomery branches. In business since 2011, they do commercial-only work: HOA maintenance, MUD contracts, irrigation, enhancements, and tractor mowing. Using LMN gave Terry’s Landscape something they hadn’t had before: one place where everything lives.

With pricing and materials centralized in LMN, Terry’s account managers work from a budget built out by division each calendar year with margins, material costs, and tax exemptions already factored in. A job that used to require days of research and manual adjustments now gets quoted in real time.

“Due to the pricing and material list functions, when Terry’s Account Managers are in the field, they are able to, on the spot, make an accurate estimate for the customer. They put it in and see it in real time, including the profit, including the markup,” says Tala. 

The tax settings alone eliminated a six-hour manual process per estimate. For the team as a whole, the shift has been dramatic.

Consistent pricing didn’t just help Terry’s work faster, it changed how their customers see them.

Customer complaints about price discrepancies essentially stopped once pricing was locked in across all estimates. And that consistency opened doors to clients Terry’s hadn’t worked with before. When they pursued a medical complex, the client expected estimates they could count on across a full contract cycle.

“We wouldn’t have been able to do that without the budget and the pricing list. It kept us consistent throughout the contract phase with them. That helped us diversify what we do instead of just MUDs and HOAs,” says Tala.

Scheduling, timekeeping, and communication all run through LMN at Terry’s. Their production managers handle every crew type, maintenance, enhancements, installation, and tractor mowing, by the hour, with rain-day adjustments built in and historical reporting to compare planned hours against actuals. Tala says their production managers have “used every grading of color possible” in the calendar and every extent of the tool.

In the field, 100% of Terry’s crews use the crew app to clock in and check job notes. For Tala, the value is the reports. She pulls the material budget and material planner with three clicks, and both export directly to Excel so she can compare estimated costs against actual spend.

Terry’s has been on LMN for about five years, and the next milestone is getting invoicing integrated — a move Tala estimates would save their AR department 16 hours a week, turning a two-day manual process into half an hour.

For anyone weighing the switch, her advice is simple.