A Fireside Chat: The Future of Landscape Payments with LMN Pay Powered by Stripe
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Introducing the New LMN Pay Experience
LMN Pay powered by Stripe is the faster, easier way to collect payments and see every payout, all from within LMN.
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Landscaping
Top tier landscaping businesses like yours need the best tools so you can get paid fast and continue to reinvest in your people, your tools, and yourself.
That’s why we’re rolling out a new LMN Pay experience, now powered by Stripe — the world’s most trusted, secure payments provider. LMN Pay powered by Stripe is the faster, easier way to collect payments and see every payout, all from within LMN. Because LMN Pay is tied directly into your invoicing workflow, you can send a professional, online invoice and get paid in the same place you already manage estimates and crews. This tighter connection means you can invoice your customers and collect payment even faster. And, you’ll now be able to see when your hard earned money will hit your bank account.
To bring this story to life, we sat down with leading landscapers using LMN, as well as Shahrukh (Senior Director of Payments at Granum) and Liz (Senior Payment Specialist at Granum) to talk about what landscapers really need from payments and how LMN + Stripe are working together to deliver it.
How can 15 minutes change your life? The new LMN Pay onboarding gets you from setup to accepting payments on the same day.
The New Reality: By spending under 15 minutes now, you eliminate the “check is in the mail” excuse forever.
“Your clients can pay through Stripe checkout with credit card or ACH or the landscaper themselves can actually run the card right on the invoice, and that’s it. Then they can send their payment and invoice to QuickBooks for accounting if they like. We make it very easy for them and so the whole experience is seamless.” Liz, Senior Payment Specialist at Granum
“Your clients can pay through Stripe checkout with credit card or ACH or the landscaper themselves can actually run the card right on the invoice, and that’s it. Then they can send their payment and invoice to QuickBooks for accounting if they like. We make it very easy for them and so the whole experience is seamless.”
“It was probably a 5 minute process. It was very simple. Everything was streamlined. We got it set up and I can accept the payment now if I want.”Matthew Civetti, Owner, Palm Beach Tree & Landscape
“It was probably a 5 minute process. It was very simple. Everything was streamlined. We got it set up and I can accept the payment now if I want.”
Before this launch, many LMN customers had to leave the product to troubleshoot issues or reconcile deposits. Most third-party providers did not provide detail on when payments would hit the bank account.
The New Reality: Payments directly integrated into LMN so that you never have to leave LMN to manage reports or to see when money will hit the bank account. And whenever customers need support, they can go to their one, trusted partner: our Granum Support Team.
“We wanted to make sure that when customers had a payment problem, they could come directly to us — that they didn’t have to leave our product or keep two screens open to reconcile. Now, all the reporting is spelled out clearly inside LMN, and if they have trouble, they can hit chat and talk to our team.” Shahrukh Arif, Senior Director of Payments at Granum
“We wanted to make sure that when customers had a payment problem, they could come directly to us — that they didn’t have to leave our product or keep two screens open to reconcile. Now, all the reporting is spelled out clearly inside LMN, and if they have trouble, they can hit chat and talk to our team.”
Data across the landscaping industry shows that your customers expect a modern, online payment experience. After all, 78% of consumers would prefer to pay by credit or debit card. Stripe is a globally recognized brand that brings instant credibility to your professional image.
The New Reality: A professional payment experience with bank-grade security and 99.9% uptime, ensuring you never miss a payout or lose a customer’s trust.
“Stripe is a well‑known brand, inside and outside the landscaping industry. Most people have bought something online through Stripe. That brings a lot of client trust when you’re asking for card or bank information.” Shahrukh Arif, Senior Director of Payments at Granum
“Stripe is a well‑known brand, inside and outside the landscaping industry. Most people have bought something online through Stripe. That brings a lot of client trust when you’re asking for card or bank information.”
And you can trust that you’ll always have a reliable cash flow. Move away from unpredictable bank deposits to a system with guaranteed payout windows, so you can pay your bills without any stress.
The feedback has been clear: this has dramatically improved LMN invoicing and payments. “They’re so happy. Even the businesses who had an issue here and there are now saying, ‘This is way better than what we had before. We’re happy to be part of this beta. Thank you for listening to our feedback,’” says Shahrukh.
For busy owners who are used to spending precious time on manual collections, the difference is dramatic:
“When we get 30 or 40 payments a day, [manual processing] takes a lot of time. It takes me about 30 seconds a day now.”Drew LeFresne, President, Transitions Outdoor Services
“When we get 30 or 40 payments a day, [manual processing] takes a lot of time. It takes me about 30 seconds a day now.”
LMN Pay is also helping landscapers get more confident about cash flow and customer experience:
“Stripe has made a significant impact in how confidently we manage our cash flow. Clearly being able to see how much we’ll be paid and when it will hit our account has taken a lot of the guesswork out of our planning.”Kybree Maxwell, Covington’s Nursery and Landscape Co.
“Stripe has made a significant impact in how confidently we manage our cash flow. Clearly being able to see how much we’ll be paid and when it will hit our account has taken a lot of the guesswork out of our planning.”
Partnering with Stripe sets LMN up to bring you new capabilities as the payments landscape evolves.
“This is just the start. When Apple wanted to roll out Apple Tap to Pay, Stripe was the one they picked. Partnering with Stripe lets us be on the forefront of payments technology — all we have to do is plug it into the roadmap.” Shahrukh Arif, Senior Director of Payments at Granum
“This is just the start. When Apple wanted to roll out Apple Tap to Pay, Stripe was the one they picked. Partnering with Stripe lets us be on the forefront of payments technology — all we have to do is plug it into the roadmap.”
The new LMN Pay experience is now available to all LMN users.
If you aren’t using LMN Pay yet, this is the fastest way to level up your client experience.
Stripe offers a faster experience and a roadmap for future features. Switch your existing cards over in bulk and move forward with the future of payments.
Hit the ground running with a unified system for estimates, invoices, and payments, eliminating the need for multiple platforms. Book a demo to learn more.
From proposal to paid, everything happens in one place. Spend less time chasing payments and more time growing the business you’ve worked so hard to build.
Most users can complete the onboarding process in under 15 minutes. Once approved, you can start accepting payments immediately.
Through the new LMN Pay powered by Stripe, your customers can pay via all major credit and debit cards and ACH (bank transfers). We’ve also designed the checkout flow to be mobile-friendly, so they can pay you from their phone the second they see your invoice.
Yes. You can save credit cards or bank details on file from the moment a proposal is signed. This allows you to process payments automatically upon invoicing, significantly reducing delinquent payments and “check-in-the-mail” delays.
This is one of the biggest upgrades. You no longer have to log into an external portal to “solve the mystery” of a deposit. Inside LMN, you’ll see a clear Payouts view that breaks down exactly which customer invoices and which specific fees make up every dollar that hits your bank account.
Absolutely. LMN Pay features an optional sync to QuickBooks, ensuring that your payments and deposits are recorded accurately without hours of manual data entry or reconciliation at the end of the month.
Security is our top priority. By partnering with Stripe, a global leader in payment infrastructure, we ensure that sensitive financial data is handled with industry-leading encryption and compliance standards. Your customers’ full card numbers never touch LMN servers.
By Emma Allen.
Emma Allen is a Product Marketing Manager at Granum, focused on Invoicing and Payments, and Reporting and Analytics.
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